PHOENIX ASSOCIATES

M/s. Phoenix Associates, a partnership firm, was established in September 2007 as a professional Consultancy and Service Provider in Banking / Financial matters, and recovery Management Services for Nationalised, Multinational Banks, Private Finances and Corporate sectors.

Services

• Phasing out collections for the benefit of Debtors.
• Tactical plans for recoveries on a case-to-case basis for Creditors.
• Providing information technology for competitive advantage.
• Recoveries in write-off accounts/dues.
• Skip tracing of delinquent customers who are absconding.
• Verification and Investigations.
• Providing on job training to bank employees in reduction of NPA.

Approach

• COLLECTIONS: Follow up and collections of overdue payments with personal visits to the customer with a service-oriented and aggressive approach thereby keeping the creditors informed of the progress with review of recoveries and follow-up.
• SKIP TRACING: Tracing the defaulters/ customers who are no longer available at the addresses given earlier with the intention to avoid repayment of dues deliberately, lack of capacity etc.
• SERVICE AREA: The cases are allotted to executives as per the accessibility and familiarity with the geography of a particular area. Executives are required to fulfill mandatory regulations such as regular visits, daily MIS such as tracing, collection and progress report.
• OPERATIONAL CONTROLS: Stat card control, Receipt book control, Daily collection reports, Promise to pay follow-up daily, Daily productive report, Review register, Tracking strong follow, Receipt book audit on daily basis.
• REPOSSESSION: After the loan recall has been sent to the customer a strategy would be revised and presented to the client for the repossessing of vehicle from the defaulters.

Cities of Operation

• PONDICHERRY
• CUDDALORE
• PANRUTI
• CHIDAMBARAM
• NEYVELI
• VIRUDHACHALAM
• VILLUPURAM
• TINDIVANAM
• THIRUVARU
• SIRKALI
• TIRUVANNAMALAI
• KALLAKURCHI
• VELLORE
• ARCOT
• ARNI
• CHEYYAR

Empanelled With

• ICICI BANK
• IDFC BANK
• MUTHOOT MICROFIN LTD
• HDFC BANK
• KARUR VYSYA BANK
• JANA SMALL FINANCE BANK
• RBL BANK