PHOENIX ASSOCIATES
M/s. Phoenix Associates, a partnership firm, was established in September 2007 as a professional Consultancy and Service Provider in Banking / Financial matters, and recovery Management Services for Nationalised, Multinational Banks, Private Finances and Corporate sectors.
Services
- Phasing out collections for the benefit of Debtors.
- Tactical plans for recoveries on a case-to-case basis for Creditors.
- Providing information technology for competitive advantage.
- Recoveries in write-off accounts/dues.
- Skip tracing of delinquent customers who are absconding.
- Verification and Investigations.
- Providing on job training to bank employees in reduction of NPA.
Approach
- COLLECTIONS: Follow up and collections of overdue payments with personal visits to the customer with a service-oriented and aggressive approach thereby keeping the creditors informed of the progress with review of recoveries and follow-up.
- SKIP TRACING: Tracing the defaulters/ customers who are no longer available at the addresses given earlier with the intention to avoid repayment of dues deliberately, lack of capacity etc.
- SERVICE AREA: The cases are allotted to executives as per the accessibility and familiarity with the geography of a particular area. Executives are required to fulfill mandatory regulations such as regular visits, daily MIS such as tracing, collection and progress report.
- OPERATIONAL CONTROLS: Stat card control, Receipt book control, Daily collection reports, Promise to pay follow-up daily, Daily productive report, Review register, Tracking strong follow, Receipt book audit on daily basis.
- REPOSSESSION: After the loan recall has been sent to the customer a strategy would be revised and presented to the client for the repossessing of vehicle from the defaulters.
Cities of Operation
- PONDICHERRY
- CUDDALORE
- PANRUTI
- CHIDAMBARAM
- NEYVELI
- VIRUDHACHALAM
- VILLUPURAM
- TINDIVANAM
- THIRUVARU
- SIRKALI
- TIRUVANNAMALAI
- KALLAKURCHI
- VELLORE
- ARCOT
- ARNI
- CHEYYAR
Empanelled With
- ICICI BANK
- IDFC BANK
- MUTHOOT MICROFIN LTD
- HDFC BANK
- KARUR VYSYA BANK
- JANA SMALL FINANCE BANK
- RBL BANK