Help Center- Matter/Case
We invite you to explore the free trial today!
The trial version is available for a month, and you may choose your plan later
How does the 30-day trial period work?
You will be provided complete access to the platform after signing up with us. After the completion of the trial period, we will try to charge your card or account and upon failure would suspend your account. Refer to T&C for more details.
Can I cancel my subscription anytime?
You may cancel your subscription anytime you want. You will have access to the platform until your Subscription period expires. Post to which, you may try to re-subscribe or proceed with cancelling your subscription.
How does the subscription period work?
We have a monthly subscription model where you get access to 30 days including the day in which you have subscribed to our product. You will have to pay in advance to use the application after the completion of the trial period. We do not allow nor entertain Use First and Pay later requests.
How can I get a Refund?
We do not entertain refund requests in any manner. We request our users to sign up for a free trial prior to signing up with us and get familiar with the platform before purchasing a subscription.
How do I make payments to Legodesk?
You receive payments via all popular payment methods like Net banking, UPI, Wallets, PayPal, Credit cards & Debit cards. You may choose your preferred payment method to pay for your subscription.
Do you accept Wire transfers?
Yes, we accept wire transfers only for our Half Yearly and Annual subscription plans.
Can I downgrade or upgrade my plans anytime?
Yes, you can downgrade or update your plans based on our requirements anytime. If you are upgrading or downgrading then the unused credits in your current plan will be adjusted in your subsequent billing cycles.
How safe is it to do a transaction on Legodesk?
We use Bank-grade security protocols to secure your sensitive information like credit card numbers etc. to safeguard your money from unauthorized access. All our transactions are encrypted and stored in our world-class cloud infrastructure.