Case Management for Collections & Legal Teams
The only platform built for the intersection of collections and legal. One system. Zero silos. Faster recoveries.
Managing thousands of delinquent accounts, legal notices, and court cases on spreadsheets makes recovery slow, expensive, and risky. Legodesk gives your collections and legal teams a single, cloud-based case management platform to track every account from pre-delinquency to recovery—across 10,000+ Indian courts and forums.
Fragmented Tools Are Killing Your Recoveries
Traditional tools were never designed for today’s scale of digital lending and collections:
The problem
- Portfolio data scattered across LMS, emails, Excel sheets, and physical files—teams never see the full picture.
- Court dates, demand notices, and field activities tracked manually—leading to missed deadlines, adjournments, and revenue leakage.
- Recovery, legal, and vendor law firms work in silos—coordination is slow, reporting is painful.
Your teams spend more time chasing updates than actually resolving cases.
The Legodesk Approach: One System for Every Case
Unlike pure-play collections platforms (Credgenics, DPDzero) or legal-only software (Provakil), Legodesk is purpose-built for where recovery
teams hand off to legal, and legal needs to collaborate with collections.
From pre-delinquency nudges to litigation and settlement, your teams operate from one source of truth.
With legodesk you can
Centralize all recovery, legal, and litigation cases in a single, searchable repository
Standardize workflows, tasks, and approvals across internal teams and external law firms
Track performance in real-time and act quickly on bottlenecks
Automate legal notices with India Post integration and delivery tracking
Monitor cases across Section 138, SARFAESI, Arbitration, IBC, RDB & FI, DRT, and more
Key capabilities
Centralized Case Repository
Consolidate all account data, documents, communication logs, and court information into structured case files. Your team gets a 360° view of each borrower in seconds—not hours of digging through spreadsheets.
Automated Workflows & Smart Reminders
Set rule-based workflows for notices, follow-ups, escalations, and field visits based on DPD buckets, risk scores, or loan type. Automated reminders ensure no hearing, notice expiry, or action date is missed. Integrate with e-courts for real-time case status updates.
Litigation & Suit Filing Management
Move seamlessly from soft collections to legal when required. Track filing, evidence, lawyer allocation, and court orders inside the same system—across all Section 138 (Cheque Bounce) SARFAESI Act proceedings Arbitration & Conciliation IBC (Insolvency & Bankruptcy Code) RDB & FI Act cases Consumer, Civil, and Criminal matters
Collaboration with Law Firms & Vendors
Provide empanelled law firms and collection partners controlled access to relevant cases and tasks. Share documents, instructions, and status updates securely—while maintaining full visibility and audit trails.
Dashboards, MIS & Compliance
Monitor recoveries by product, geography, bucket, and legal stage with configurable dashboards. Export board-ready MIS in clicks. Stay compliant with RBI guidelines and audit requirements.
Built for B2B Lenders, Ready for Scale
Whether you handle a few hundred or tens of thousands of cases a month, the platform scales with your portfolio.
Outcomes Achieved by Lenders Streamlining Case Management with Legodesk
1
40% Faster Resolution cycles
Digital journeys replace paper-heavy, manual processes
2
30% Lower Operational costs
Automated workflows and real-time tracking eliminate manual follow-ups
3
60% Fewer Missed deadlines
Automated reminders and e-court integration ensure no hearing is missed
4
Better Borrower experience
Structured, compliant communication and clear settlement paths
What our customers say
“The case automation feature is life-saving. Our team appreciates the ability to automate so much—it saves us a ton of time and has reduced our missed court dates by over 50%.”
— Collections Head, Leading NBFC
“Legodesk solved our biggest challenge: coordinating between our internal legal team and 20+ empanelled law firms. We finally have one source of truth.”
— VP – Legal, Mid-sized Bank
“We were using 5 different tools before Legodesk. Now everything—notices, cases, vendor coordination—is in one place. The RBI compliance reporting alone saves us 2 days a month.”
— Head of Recoveries, Fintech Lender
Why Legodesk vs. Alternatives
