Company Overview:
KreditBee is an Instant Personal Loan platform for self-employed and salaried professionals, where they can apply for a Personal Loan starting from ₹ 1,000 up to ₹ 5 Lakhs as per their requirement. We aim to become the first choice when it comes to quick and convenient Personal Loans. The documentation required is very minimal, and the entire process – starting from registration on our app to loan disbursement does not take more than 15 minutes. The application process is completely online, and upon approval, the cash is immediately transferred to the bank account of the user.

Job description:

We are seeking a highly motivated and results-driven Collections Executive to join our team. This role involves managing overdue accounts, negotiating payment plans, and ensuring timely collections while maintaining strong customer relationships.

Key Responsibilities:
• Review and manage the company’s debtor list.
• Contact customers regarding overdue payments and provide suitable payment solutions.
• Negotiate and finalize payment plans to ensure smooth collections.
• Maintain accurate records of customer payments and prepare financial statements.
• Issue final notices and escalate cases for legal action when required.
• Address customer queries and coordinate with lawyers and insurance agencies for payment facilitation.
• Ensure compliance with state debt collection laws and internal policies.

Requirements:
• PUC with 6 months to 1 year of experience (mandatory) OR Graduate (Freshers welcome).
• Prior experience in collections or customer service preferred.
• Strong negotiation, communication, and problem-solving skills.
• Knowledge of accounting procedures, payment plans, and relevant laws.
• Proficiency in office and accounting software.
• Languages: English & Hindi (mandatory).
• Patience, resilience, and ability to handle challenging customer interactions.

We offer an attractive salary with performance-based incentives, career growth opportunities in a fast-paced industry, and the chance to work in a prime Bangalore location.